Privacy Policy

1. Introduction

JobPylot provides AI-powered resume building, cover letter generation, and job search tools. By using our Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Services.

2. Information We Collect

We collect the following categories of information:

• Account information: name, email address, password (hashed), and optional profile details you provide at sign-up.
• Resume and profile data: work history, education, skills, job preferences, and any documents or content you upload or generate using our Services.
• Payment information: if you subscribe to a paid plan, billing details are processed by our payment provider. We do not store full payment card numbers on our servers.
• Usage data: actions you take in the product, features used, templates selected, and interactions with AI-generated content.
• Device and log data: IP address, browser type and version, operating system, referring URLs, device identifiers, and timestamps.
• Communications: messages you send us through support, email, or in-app chat.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services, including generating resumes, cover letters, and job recommendations.
• Personalize your experience and surface relevant content and opportunities.
• Process transactions, manage subscriptions, and send service-related communications.
• Respond to support requests, feedback, and inquiries.
• Analyze usage patterns to improve performance, reliability, and product design.
• Detect, prevent, and address fraud, abuse, and security incidents.
• Comply with applicable laws and enforce our Terms of Service.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to keep you signed in, remember your preferences, measure engagement, and understand how our Services are used. You can control cookies through your browser settings, but disabling them may limit certain features of the Services.

5. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers: trusted vendors who help us operate the Services (hosting, analytics, payment processing, AI model providers, email delivery). They are bound by contractual obligations to protect your data.
• Legal and safety: when required to comply with law, valid legal process, or to protect the rights, property, or safety of JobPylot, our users, or the public.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to equivalent privacy protections.
• With your consent: any other sharing will occur only with your explicit permission.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

7. Data Security

We implement industry-standard technical and organizational measures designed to protect your information, including encryption in transit, access controls, and regular security reviews. No method of transmission or storage is perfectly secure, but we work hard to safeguard your data.

8. Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

• Access a copy of the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Request portability of your information in a structured, machine-readable format.
• Object to or restrict certain processing, including direct marketing.
• Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us using the details in the "Contact Us" section below. We may need to verify your identity before acting on your request.

9. International Data Transfers

JobPylot operates globally, and your information may be transferred to, stored in, or processed in countries other than the one in which you reside. Where required by law, we put safeguards in place — such as standard contractual clauses — to ensure your information receives an adequate level of protection.

10. Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by other means (such as email or an in-product notice).

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us through our contact page. We aim to respond to all inquiries promptly.